FAQ

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What is your shipping policy?

Please provide accurate city, state and zip code information to prevent any errors or delays in shipping.

Is Mineral Fusion hair care safe for color-treated hair?

Yes.

Are the shampoos and conditioners sulfate free?

Yes.

What is natural fragrance?

Our fragrance blends are derived from 100% natural, 100% vegan botanical extractions, which is a source of pride for Mineral...

Is it true that mineral makeup contains a natural sunblock?

Mineral makeup provides natural, broad-spectrum UV protection from nature's elements without skin irritation.

What are the benefits of mineral makeup over traditional makeup?

Mineral makeup is comprised of micronized minerals, so it actually sits on the surface of the skin and isn’t absorbed...

How do I return or exchange a product?

We know that it can be difficult to choose the correct product or shade when ordering beauty products online.

What is your return policy?

We know that it can be difficult to choose the correct product or shade when ordering beauty products online.

How is mineral fusion different than other mineral makeup?

We have a saying at Mineral Fusion that goes, "We like to leave the skin in better condition than we...

Which of your products are Vegan?

We offer a wide variety of Vegan products in all categories.

How do I cancel an order and get a refund?

If for any reason you need to make changes to your order please contact customer service at 1-800-428-1668 or e-mail...

How do I change/update my order?

If for any reason you need to make changes to your order please contact customer service at 1-800-428-1668 or e-mail...

What is the difference in the pureness of minerals?

All minerals are a natural formation of the earth.

Mineral makeup lines that claim to be 100% pure. Are they?

Minerals in their raw form are pure.

Is there a special way to apply mineral makeup?

The application of mineral makeup is different than traditional makeup.

Is Mineral Fusion makeup easy to apply?

Yes! Using our “Brush and Blend” technique, it’s simple to achieve the coverage and finish you want.

Does mineral fusion makeup work on older or aging skin?

Yes.

Can Mineral Fusion be used on compromised skin or skin undergoing treatments?

Yes, mineral fusion can be applied after a microdermabrasion or a light peel.

Are Mineral Fusion proucts safe for sensitive skin types?

It’s important to know that anyone can be allergic or sensitive to anything.

Is it OK to use Mineral Fusion cosmetics on acne-prone skin?

Yes.

From the archives

How do I track my order?

17 Apr, 2015

What does “undertone” mean?

17 Apr, 2015

Do your products contain nano-particles?

17 Apr, 2015

Do your products contain soy?

17 Apr, 2015

Are your products non-comedogenic?

17 Apr, 2015

Do your products contain Phenoxyethanol?

17 Apr, 2015

How do I know what my undertone is?

17 Apr, 2015

What does “surface tone” mean?

17 Apr, 2015

Considerations when shade matching foundation.

17 Apr, 2015

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From the archives

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